Cookie policy
Last updated:
kvyk.ai uses only the cookies it needs to work: to keep you signed in, to remember a sign-in under way and to remember your language. It sets no analytics, advertising or tracking cookies, and no cookies of other companies. The law allows cookies that are strictly necessary without asking for your consent, so we do not ask.
This website, kvyk.ai, sets one cookie, and only when you talk to the assistant on the home page: kvyk-onboarding, so the conversation goes with you when you sign in. The other cookies below are set by the kvyk.ai dashboard and by the apps kvyk.ai runs for organisations, once you use them.
The cookies
| Cookie | Where | Why | How long |
|---|---|---|---|
kvyk-onboarding | This website, when you talk to the assistant on the home page; sent only to the dashboard’s sign-in page | Takes the conversation with you when you sign in or create an account, however you get to the sign-in page. Removed as soon as the sign-in page reads it. | 1 day |
kvyk_refresh | The dashboard | Keeps you signed in to the dashboard. | 30 days, renewed while you use it |
kvyk_build | The dashboard, while the assistant builds an app | Lets you see the preview of the app being built. | Until you close your browser |
kvyk_app | An app | Keeps you signed in to the app. | At most 8 hours, or 30 days when you stay signed in |
kvyk_app_keep | An app, when you tick Keep me signed in on this device | Keeps you signed in on this device, and lets you sign it out from the app’s account page. | 30 days after you last use the app, 90 days at most |
kvyk_app_keeping | An app’s sign-in page | Remembers, during a sign-in, that you asked to stay signed in. | 10 minutes |
kvyk_app_state | An app | Links a sign-in under way to your browser, so nobody else can finish it. | 10 minutes |
kvyk_app_sso | An app open to everyone | Remembers that the app has checked whether you are already signed in to its organisation, so it checks only once. | 10 minutes |
kvyk_org | An organisation’s sign-in address | Keeps you signed in to all the apps of that organisation at once. | 30 days |
kvyk_lang | An app’s sign-in page | Remembers the language you chose. | 1 year |
kvyk_kiosk | An app on a shared device | Keeps the device paired to the app, so members can identify on it. It says nothing about who uses it. | 400 days |
Some of these names start with __Host-, which tells your browser to send the cookie only to the exact address that set it.
Other things kept in your browser
kvyk.ai also keeps a few settings in your browser’s own storage. They stay on your device and are not sent to us:
- on this website: the language you chose, that you have seen the notice about cookies, and which parts of the documentation’s menu you opened;
- on this website and the dashboard’s sign-in, when you talk to the assistant on the home page:
kvyk-onboarding, the conversation’s code and the key that lets only your browser go on with it and take it with you when you sign in, with the organisation name it proposed and the email address you gave it. It is sent to us only with your messages, and is removed once the conversation is yours in your organisation, or when you start over. It is strictly necessary for the conversation you asked for, so we do not ask for consent; - in an app: that it has offered to go on your phone’s home screen, and that it has asked whether it may send you messages;
- in the dashboard: your language, the last organisation you opened, whether the menu is folded, the width of the assistant’s panel, the conversation you last had open, messages to the assistant you have not sent yet, the page to return to after signing in, and that you have seen the notice about cookies.
Counting visits without cookies
To know how many people visit this website and which pages they read, we count visits without cookies, with Umami, open-source software we run on our own servers in the European Union. It stores nothing in your browser and reads nothing from it beyond the page you are on, so there is nothing to ask your consent for, and no other company sees your visit. Besides visits, it counts a few steps on the site: sending the form to hear about the launch, clicking Sign in or Get started, and switching the language, with only the language, never what you typed. If your browser asks websites not to track you, your visit is not counted. Our privacy statement says what we keep and for how long.
Your choice
You can block or delete cookies in your browser’s settings. If you block the cookies above, you cannot sign in to kvyk.ai or to its apps.
If we ever want to use a cookie that is not needed for kvyk.ai to work, we will ask for your consent first and update this page.
Questions
Write to privacy@kvyk.eu. Our privacy statement explains what we do with personal data.