Your data and the assistant

It acts as you, and nothing more

The assistant has exactly your access. It sees only the records and fields you may see, and does only what you may do. If you cannot delete an order, neither can it.

What it does is recorded as yours, with a note that the assistant did it: the event log and a record’s history read “Anna, via the assistant”.

It asks before anything serious

The assistant asks you to confirm, on a card that says exactly what will happen, before it:

• adds or changes a record in Live;
• deletes anything, such as a record, or a field from the data model (the card says how long Live keeps deleted data);
• changes the data model or publishes to Live;
• changes which records it may use (for an Administrator, see below);
• does anything that leaves kvyk.ai, such as sending an invitation by email.

Nothing happens until you choose Yes. This is built into kvyk.ai, not left to the assistant: it cannot skip the question. It asks only there, once: never first in the chat and then again on the card. Reading, and changes to Preview’s test records, need no confirmation.

Whether it may use records

Each organisation decides whether the assistant may use its records, when it is created and later in Settings:

• Yes, of every entity: the assistant finds, reads, counts and changes records with the access of the person it is talking to.
• Yes, of some entities: the same, but only for the entities an Administrator switched on, in Settings or with The assistant may see these records on the entity’s page. Asked about another entity, the assistant says it may not use its records and offers to open its page.
• No: the assistant sees no records at all. It still knows your entities and fields, and helps with the data model, roles and how things work.

A file someone picks from the Library in the chat is sent to the assistant whatever you choose: picking it is their choice to share that one file, and only files they may open are there.

Only Administrators change this setting. The assistant can change it for an Administrator, but only after asking which entities to open and the Administrator confirming on a card, so nothing written in a record can open other records by itself.

With Yes, of some entities, the event log shows the assistant only the events of the entities it may use, and the organisation’s own, such as members and settings.

Where your data goes

The assistant’s language model is DeepSeek V4.1 Flash, run by Mistral, a European provider, in the EU. Nothing is sent to DeepSeek itself. What the assistant reads to answer you, such as the records you ask about, goes to that model for your answer. Your organisation’s data stays in the European Union.

When the assistant searches the web, only the search words leave kvyk.ai, never your records. Searches go to Mistral’s general service, which is not limited to the EU, so they hold only general terms or a company name.

Files you send are kept by kvyk.ai in the EU and checked for viruses by kvyk.ai before anyone, the assistant included, can read them. Only you and the assistant, in that conversation, can open them. Their text is read in kvyk.ai, or by Mistral in the EU for scans, PDFs and recordings.

How long conversations are kept

A conversation is kept until 90 days after you last used it, and you can delete one at any time from your list of conversations. When someone leaves the organisation, their conversations there are deleted. The files you sent in a conversation go with it. A file you added but never sent is deleted after a day.